SHIPPING & DELIVERY
Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, it is to our best approximation and will dependent on the delivery area. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.
Orders completed before 3:30PM (EST) will be sent out the same day! (Unless order has out of stock items)
If some items are out of stock or back-ordered, the order will be shipped once all items are in stock (Contact Us if you’d like us have things shipped separately. Additional shipping charges may apply).
We can ship to any address within Canada or in the Continental United States! We ship items through UPS, Canada Post or Purolator.
Estimated delivery time assume orders are placed before 3:30PM (EST). Orders placed late on Friday, Saturday, or Sunday will not be processed until Monday.
Shipping transit times to addresses in the Yukon, Northwest Territories, Nunuvut, and any rural / remote areas will vary and will not follow the regular Expedited/Express shipping timetable. These address do not qualify for Express Shipping service and are subject to longer delivery times. Please contact us if you have any questions on delivery times for these areas.
Shipping addresses which contain a “BOX” or “PO.BOX” do not follow the estimated delivery dates. Please allow an additional 1-2 business days for delivery if your address contains a “BOX” or “PO.BOX”.
|Letter Mail||Expedited||Express||In-Store Pickup|
|Package arrives 3 to 15 business days after processing if ordered by 3:30PM (EST).
Ony specific items qualify for this shipping service. Small, lightweight, and non fragile items where shipping package is under 200grams and less than 20mm in thickness.
Items are not tracked, insured or have a delivery guarantee.
|Package arrives 2 to 6 business days after processing if ordered by 3:30PM (EST) (excludes Territories and rural/remote areas). Items are tracked, insured, and have a delivery guarantee.||Package arrives 1- 2 business days (typically the next business day) if ordered before 3:30PM noon (EST) (excludes Territories and rural/remote areas). Items are tracked, insured, and have a delivery guarantee.||Orders can be picked up same day once a purchase has been made. Can be picked up during normal business operating hours.|
|Orders under $300*||$2.99||$13.99||$24.99||$0 – No charge for pick up orders|
|Orders over $300* and under $1000*||Does not qualify. Use Expedited or Express||$0 – Free Shipping||Upgrade to Express for $11 more. Please contact us to upgrade your service||$0 – No charge for pick up orders|
|Orders over $1000*||Does not qualify. Use Expedited or Express||Will ship out via Express||$0 – Free Shipping||$0 – No charge for pick up orders|
|*before tax and additional charges|
All orders over $300 before taxes qualify for free Expedited Shipping (2-6 business days). If your order is over $300 before taxes, and you require a faster shipping service, please contact us to upgrade to our Express Shipping option (1-2 business days) for an additional $10.99 (plus applicable taxes). All orders over $1000 before taxes will automatically be shipped via our Express Shipping service.
Orders placed online for in-store pickup can be picked up at our warehouse in Mississauga 6 days a week during normal business operating hours. There is no charge for pick up orders. Once an order is placed and payment is validated, the order can be picked up in as little as 30min.
Normal business hours are from Monday – Friday 10AM-6PM and Saturday 10AM-4PM (Sunday Closed). All in-store pick up orders will be held at front counter. Please ensure to bring your invoice print out along with your order number for quick and effecient service.
The shipping times are based on estimates from the shipping couriers. Delayed packages being held in customs are out of our control and will affect shipping times outside of Canada, please allow for 1 business day delay due to shipments passing through customs.